90 Day No-Hassle Return Policy

If you are unsure about purchasing any of the products from our store, we highly recommend that you utilize our free online chat system. Our highly knowledgable staff of experts in the reef/freshwater aquarium fields are online and ready to answer any of your questions and concerns (Monday thru Saturday 8:00 AM to 8:00 PM CST). If you are uncomfortable with live chat, you can also speak to a representative through our toll free hotline (888-208-7997).

For Closed Packages: Before opening any sealed packages, check your order form to make sure you have recieved the correct product. As long as the factory seal stays in-tact, then the item can be returned within 90 days of your original purchase. We will either refund your purchase amount or offer an in-store credit, however, return shipping and handeling costs are up to the buyer.

Best Price Guarantee

If you can find a cheaper price from any reputable competitor, then we will match their price 100%. Simply e-mail us at info@directaquarium.com and one of our representives will contact you immediately.